• We value the trust that you place in us by giving us your personal information. We will always use your personal information in a way that is fair and worthy of that trust.
  • We will provide clear information about how we use your personal information. We shall always be transparent with you about what information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.
  • We will take all reasonable steps to protect your information from misuse and keep it secure.
  • We will comply with all applicable data protection laws and regulations and we will co-operate with data protection authorities. In the absence of data protection legislation, we will act in accordance with generally accepted principles governing data protection.
  • 1. After your refund validated

    • Refund process start right after your refund is validated.
    • We will notify your via email/mobile once your refund is completed.

    2 Time to get reimbursed after the examination done

    • Refund Voucher: 24 hours
    • Bank Transfer: 3-15 days
    • Any Credit Card / Debit Card / Forree / Safepay / Easypay Refund: 3-20 Business Days

    To process your refund more quickly, you have the option to request a refund via  Refund Voucher, which must be indicated when you request for a return online or by calling our Customer Service

    3.Refund Methods

    • Voucher – Valid for 365 days
    • 1 Link Bank Transfer
    • Cash Refund voucher or bank deposit
  • Here in Homegadgets PK, we always try to bring the best of the best products all around the world to make our customer happy. To serve our customers, we offer exchange or return under set conditions. Simply follow the guidelines mentioned and we will try our best to complete return process as soon as possible. You will have 5 calendar days to file your return with valid reasoning after your product is delivered.

    To help our customers #Team- Homegadgets PK works around the clock. For return or exchange request you need to complete the simple process defined below. To ensure a positive shopping experience we understand that the return policy is important to customers. We always try our best to accommodate our customers with different offerings, but if we identify through our #Team- Homegadgets PK the existence of an unreasonable pattern, we may restrict or even refuse a customer from making any future transactions.

    We only agree to return products that have quality issues, wrongly dispatched items or if not matching the description provided. Please note that there are exceptions to our return policy for some products. You can review our policy for Non-Returnable Items and conditions for refusals. Homegadgets PK reserves the right, entirely at its sole discretion, to revise the list of non-refundable items and the return policy at any time. Homegadgets PK also reserves the right to deny a particular return in the rare event a customer is taking advantage of our return policy. We have drafted a very customer-friendly return policy in order to cater our valuable customers; and for their protection we can a vigilant eye for miscreants.

  • DELIVERY PARTNERS

    • Stallion Deliveries (stalliondeliveries.com) – For best service in major cities of Pakistan
    • Call Couries (callcouriers.com) – For best service in major cities of Pakistan

    Stallion Courier

    A new but dedicated courier company of ARY Group. We use Stallion Deliveries to deliver our parcels to all major cities.

    Call Couriers

    A new but dedicated courier company. We use Call Couriers to deliver our parcels to all major cities.

    BUYERS INN RIDERS

    We have trained team of riders who delivers hapiness to all over Karachi.

     

    OTHER CONDITIONS

    • Product delivery may be interrupted or delayed due to natural disaster,weather, strike, public holidays, rush, or in-case of political unrest.
    • In case of delivery in villages, customers may have to collect certain products from the nearby city courier service office.
    • Your booking does not always guarantee product delivery. Product delivery is entirely subjected to availability of stock.
    • Color of the products may slightly vary due to photography, lighting sources or your monitor setting/ PC resolution.

    DELIVERY TIME

    via Riders
    8-24 WORKING HOURS

    via Stallion
    1-3 WORKING DAYS

    via Call Couries
    1-5 WORKING DAYS

    PAYMENT POLICY

    • Cash on Delivery
    • Bank Transfer 
    • Easy Paisa 
    • Jazz Cash